Shipping policy

Shipping Policy

How Much Does Shipping Cost?

Shipping costs may vary by item.

Processing Time

As soon as we receive your order, we process your item within 2-3 business days. This includes production time since most of our products are made to order.

Estimated Delivery

As soon as the order is processed, we will send tracking information to the email address used during purchase. Delivery takes approximately 4-5 business days.

If your order has not arrived within the estimated delivery time, please contact our support team at petpeek2024@gmail.com or call 803-465-4877.

If your order has not arrived within 60 days of the original purchase date, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries.)

Contact Us

Email: petpeek2024@gmail.com
Phone: 803-465-4877
Address: 4530 St Johns Ave STE 15, Jacksonville, FL 32210
Website: https://petpeek.net/
Store Hours: 24 Hours | Customer Service: 8am - 3pm EST